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Auston Chase Apartment Homes
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Auston Chase Apartment Homes
59 Summerlake Circle,
Ridgeland, SC 29936
leasingoffice@liveaustonchase.com
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Frequently Asked Questions- Apartments near Bluffton, SC

What are the application fees?

$75 per applicant. Qualifying students students may have their application fee credited back to their account after the lease is signed (valid student id required).

Is there a deposit?

You have a choice of paying a $175 non-refundable Sure Deposit Bond or a $1,000 refundable deposit. Deposits could vary depending on credit. Call for details.

Do you allow pets?

We are a pet friendly community! We allow a maximum of two pets. There is a $250 non-refundable pet fee per pet. NO MONTHLY PET FEES!

What kind of pets do you allow?

We allow dogs, cats, fish, birds, pet mice, hermit crabs hamsters, gerbils and guinea pigs – pets other than dogs and cats must be caged. Sorry, no ferrets, barnyard animals or reptiles. There are no size or weight maximums, however we do have certain breed restrictions for dogs. These include: German Chepherds, Rottweilers, Doberman Pinchers, Chows and Pit Bulls (American Staffordshire Terrier). Mixed breeds containing more than one restricted breed or majority restricted breed cannot be accepted.

Do you allow grilling on porches?

For purposes of fire safety, use and storage of grills on screened-in porches is not allowed, however we do offer various grilling and picnic spots throughout the community, as well as a gas grill in the pool area!

If I have to relocate for some reason, can I break my lease?

We do offer three options to terminate your lease early. All three options require a 60day written notice. Your Auston Chase Management Team Member will be happy to discuss these options with you.

What utilities are included in my lease?

Residents are responsible for all utilities.

How long is the term of the lease?

We offer flexible lease terms from 3 months to 15 months.

If something needs to be repaired in my apartment, how do I report it?

There are a few options for reporting a service request. You can call or stop by the office, or you can submit your request via our website at www.liveaustonchase.com. We do have a Service Team Member on-call 24/7 for emergency situations. Just call our 24 hour emergency line for service!

When is my rent payment due?

Rent is due on the first of every month.

What day of the month am I liable for a late charge?

Late fees are assessed on the 6th of the month.

Can I pay my rent after hours?

Absolutely! There are a number of ways in which you can pay your rent. Payments may be left in the drop box to the right of the main clubhouse entry. You can also set up recurring or one-time payments through our easy online payment process!

Will you accept payments from my bank?

We do accept payments from your bank, however they must be received by the 5th of the month to avoid late charges.

There is a person who might be staying with me for awhile. Is that permitted by the lease?

Persons who will be staying 14 consecutive days or longer will need to go through the application process.

Do you have reserved parking?

Parking is on a first come, first served basis.

Do you have covered parking available?

We do have detached garages available for a monthly fee. Garages include remote access and electric!

Where can I park my motorcycle?

All vehicles must be parked in designated parking areas. Extra vehicles must be parked in secondary parking spaces. If you require locked parking spaces, we do offer detached garages for lease.

My children live with me in the summer. Do I need to notify the office when they arrive?

Yes, it is necessary to provide the office with all people that will be or currently reside in the apartment.

Can I install my satellite dish at my apartment?

Apartments with the correct exposure are permitted to place satellite dishes on a tripod within the screened-in porch.

Will you accept delivery packages for me?

We will be happy to accept your packages if you are not home! .

Does my security deposit count toward my first month’s rent?

No. Security deposits are held in a separate account throughout the lease.

Can I get a co-signer/guarantor if I do not meet the income criteria, or if I have negative credit?

Yes. We do allow guarantors for income and/or credit reasons.